Questions and Answers
Q: Who must purchase an assembly privilege ticket?
A: All persons residing on the Assembly grounds or in the Wildewood-Golf Lane areas, renters, house guests and live-in child care or domestic help are required to purchase Assembly Privilege Tickets for the entire time they are in residence during the season. This also applies to Associate Members and their house guests and to renewable privilege ticket holders. Cottage owners must inform renters of their responsibilities to purchase Assembly Privilege Tickets and must see that fees are paid. Everyone over the age of three must pay fees.
Q: What does it cost to purchase an assembly privilege ticket?
A: Our current registration fee is $18 per person, per week.
Q: Do I have to pay separately for tennis lessons, swimming lessons, arts and crafts, and afternoon recreational sports for my children?
A: Your CSA registration fees include all of these activities.
Q: What do I need to pay for, beyond my privilege ticket?
A: There are additional charges for the following (see 2008 fees section of Web site for details):
- Woods tennis courts usage
- Boat buoy or mooring line off CSA beach
- Boat space on the CSA dock
- Water line fee
- CSA mailbox
Q: Can I register members of my family whose names do not appear on my registration form?
A: Yes, as long as those family members have files of their own. You may pay those family registrations and your own fees with the same check.
Q: What about registering guests?
A: You may register guests if you are a lot owner or an associate member. Guests pay the same fees as members – $18 per person, per week. If you are not a lot owner or associate member, you may have guests at your cottage but we cannot provide them with the benefits of registered guests (e.g., stickers for cars, boats, or tennis rackets)
Q: How do I know what type of member I am?
A: That information will appear on the upper right corner of your registration form. A sheet detailing the membership bylaw changes is available in the office.
Q: Can I just pay the minimum required to stay in the CSA records?
A: No. You must register and pay for all of the weeks that you and your family members are present on the CSA grounds.
Q: When will my children need their own file? A:
At age 25 a child will need to create his/her own file. This may be easily done at the CSA office.
Q: What about adding newborn children to my file or changing my address information?
A: The CSA office staff can help you with changes to your file.
PAYMENT FAQs
Q: Does the CSA accept credit cards?
A: No, we do not accept credit cards. We accept only cash or checks. No stickers will be issued until we receive payment via cash or check.
Q: May I pay for all of my CSA registrations and merchandise on the same check.
A: Yes
Q: To whom do I write the check?
A: Please make all checks payable to the order of “C.S.A.” (Even those written for the purchase of trash bags)
Q: What else can I purchase at the CSA office?
A: You can purchase CSA clothing, directories, trash bags and other CSA-related items at the office.
FACILITIES AND SERVICES FAQs
Q: How may I reserve a buoy on the CSA mooring field?
A: Buoy reservations are on a first-come, first-served basis. One side of the mooring field is reserved for sailboats. The other is reserved for motor boats. Inquire about available buoys when you register.
Q: How do I obtain a place for my boat on the CSA dock?
A: There is a waiting list for a spot on the dock. If you are interested, speak to Ken Cox.
Q: Do I need a woods courts sticker in order to play in the July and August tennis tournaments?
A: Yes. You must have a woods courts sticker for the weeks of the tournaments.
Q: May I take books out of the CSA’s adult and children’s libraries?
A: Yes. Please sign out books borrowed from the children’s library. Please be sure to return all books so that others can enjoy them.
Q: Help! I forgot the combination to my CSA mailbox.
A: The CSA office team will be happy to provide you with your combination.
Q: Do I keep the same CSA mailbox over the years?
A: You will keep the same box as long as you continue to pay for it.
Q: My name is on the “General Delivery” list on the bulletin board. What does that mean?
A: A letter or package was delivered to your name at the CSA Assembly Building address (and you don’t have a CSA mailbox). You may pick the mail/package up at your convenience.
Q: When is the trash picked up? Where do I purchase the required yellow trash bags?
A: Garbage pick-up is on Wednesdays and Saturdays on the CSA grounds. Pick-up on South Shore Drive and M-22 takes place on Tuesdays and Fridays. Plan to have your trash out, ready for pick-up by 7:30am.You may purchase the yellow bags required for trash pick-up at the CSA office, or at Glen’s supermarket in Frankfort.
Q: Where do I sign up for youth activities?
A: Youth activity sign-ups are located on a bulletin board just past the office window, directly across from the trophies.
Q: How can I find out who the church minister will be this Sunday?
A: Check the calendar on this website. Also check the rack to the left of the office window. There is a handout with info about the church sevices and bible studies.
Q: When are choir practices held?
A: Our choir practices Wednesday at 7:30 p.m. and Sunday at 10:00 a.m. All singers with some experience in reading music are welcome.
Q: May I use the CSA office copy machine?
A: Yes, for a fee of 15 cents per page.
Q: Where can I sign up for the tennis tournaments?
A: Tournament sign-ups are located in the Assembly building, in the community room.
Q: What are the emergency and security contact numbers?
A: In order to assist emergency/security responders, know the location of your cottage, and be sure that your cottage number is posted in view of the road. There is a phone on the Assembly building porch for outgoing local calls.
Fire and Police Emergencies: Call 911 Please pick up a fire policy sheet (bright orange) in the CSA office and post it in your cottage.
Local Hospital: 352-2200 Paul Oliver Hospital on Park Avenue provides emergency medical care.
Defibrillator: On the exterior west wall of the Assembly Building is an automatic external defibrillator with built-in instructions to guide you in using it.
Managing Director: Office: 352-4751; Home: 352-9701 Ken Cox, Managing Director of the CSA
Q: Where can I recycle?
A: Frankfort-Elberta High School4 PM to 7 PM on Wednesdays, 9 AM to 2 PM on Saturdays
NOTE: There is a $50 fine by the city if anything is dropped off at times other than the posted hours. Materials accepted: Newspaper, office paper, magazines, boxboard, corrugated cardboard, clear glass (no colored glass), #1 and #2 plastic, steel “tin” cans, and aluminum. B: Glen’s Market. Last summer Glen’s market in Frankfort also provided 24-hour recycling for cardboard/paper, cans and plastic/glass bottles. 534 11th, Frankfort, MI
